Frequently Asked Questions
Everything you need to know about your SYRN experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At SYRN, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email containing a tracking number and a link to our carrier portal to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
